Joe Cooper Ford just don't care Yukon Oklahoma

Joe Cooper ford is just another sales rip-off type business.I bought a f-150 on the premise that they would do all it takes to make me a happy customer,boy was I wrong.

The salesman first told me he could get me XM radio in my new truck since I didn't want to change to Sirrus. That is when he told his first lie,he told me he had to order a cable to convert the radio,after waiting 3 weeks I was told it wasn't available. Then he told me he could do a aftermarket install,I was very disappointed in the cheap radio conversion mounted on the dash,not what I wanted.So now I'm being asked to take my truck to an aftermarket installer to have another radio put in,then I've had to take it back 4 times to get it to work right. well right enough.

Now I took it to the same dealer to have my first oil change,the dealership had sent me a coupon with my name on it for an oil change for 24.99 and I ended up paying 30.00 for an extra quart of oil and some shop fee that was mentioned in the ad at the bottom in small letters.
I feel I have given this dealership every chance to make this right and they have really let me down.You can tell that customer service is not in their vocabulary.

Johnny
Yukon, Oklahoma
U.S.A.