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Ripoff Report | Justfly.com Review - Jersey City, New
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Report: #1424008

Complaint Review: justfly.com - Jersey City New Jersey

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  • Reported By: s — New Jersey United States
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  • justfly.com Jersey City, New Jersey United States

justfly.com charged 75 dollars to cancel a flight which was suppose to be a 24 hour free cancellation Jersey City New Jersey

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Booked a flight, called within 24 hours to cancel, spoke to a justfly.com rep, I asked 3 times if they would charge me any fees to cancel before i book another flight.  He said no 3 times!

Soon as I book another flight with them, i see my card was charged for 75 dollars for the fee! Spent hours on the phone with them, asked to investigate the phone recordings they had about my conversation with the rep.

They denied everything and still billed me!  Never again justfly.com!

This report was posted on Ripoff Report on 01/19/2018 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/justflycom/jersey-city-new-jersey/justflycom-charged-75-dollars-to-cancel-a-flight-which-was-suppose-to-be-a-24-hour-free-1424008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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