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Report: #1450877

Complaint Review: Justfly.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Michelle — Glendale AZ United States
  • Author Confirmed What's this?
  • Why?
  • Justfly.com Internet United States

Justfly.com Flights cancelled. No contact. Left stranded.

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Booked flight 01/2018 for 07/2018; Both flights cancelled in 03/2018. No emails, no phone calls, no contact regarding cancelled flight. My party simply arrived at airport to check in with the airline and was told BOTH flights of her travel were Cancelled in March. Justfly.com was to have sent out emails Notifying customers that the flights were cancelled and rescheduled or no flights given. None, None, None of this was done!!!!

My party even Called the night before to ask Why she could Not confirm her ticket and secure her seat. The "agent" she spoke with mentioned Nothing to her that either flights were cancelled and rebooked for different flight numbers, or times, or days, etc.

If it were Not for the wonderful, helpful, courteous, very conscientious worker at the AMERICAN AIRLINES check-in, my sister would have been Stranded in Milwaukee and Not in Phoenix hiking and spending time with me.

Once Burned, never Twice!!!!  Justfly.com is now Off my user sites for Any Travel purchases.

This report was posted on Ripoff Report on 07/09/2018 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/justflycom/internet/justflycom-flights-cancelled-no-contact-left-stranded-1450877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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