Report: #1401084

Complaint Review:

  • Submitted: Tue, September 19, 2017
  • Updated: Tue, September 19, 2017
  • Reported By: Anonymous — Connecticut USA

    USA RIP OFF The Philippines Nationwide

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 Do not EVER use this company. Horrible people. Customer service is not helpful at all. Had to talk to five different people - all in the Philippines and they must have all had intensive training in how to be rude and unhelpful to customers. Awful. STAY AWAY!!!!

I wanted to change the date of the return flight.  I called American and was told there was no additional fare or charge for changing since it was within 24 hrs.  So, Just Fly said they would charge fees for BOTH even though there were no passalong fees of any kind. 

Escalations Dept. was of no help whatsoever. 

Half the people with whom I talked could barely speak English.

I will never use this company again.



This report was posted on Ripoff Report on 09/19/2017 01:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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