NGOA - National Gun Owners Association G700 flashlight 4025 S Old Hwy 94, Suite R St. Peters MO 63304 - 6 Missouri

Hello,

We apologize for the long delay during the holiday season our warehouse became backedup with order as we are a small company. All items have been shipped out as of Mid January. If you have not received your items you will need to contact us Monday-Saturday 9am-5pm CST at 636-922-9310.

I also ordered 2 G700 flashlights, along with 2 chargers, on December 18.  I just received them today (Jan 26). I think they were unprepared for the resonse to this offer.

I have the same complaint about NGOA customer service.  I ordered the G700 on 12/15/15 and without hearing anything for a month after the emailed order acknowledgment.  Six phone calls and 35 calendar days later, they finally shipped my order. Haven't received it yet, but at least I now know they shipped something on 1/19/16. All I got for the first four phone cals was " We are 10-14 business days behind" and comping a $!0 item for my inconvenience. When I pointed out that it had been more than 14 business days, they told me it would be delivered in a week.  Two weeks and two phone calls later, they gave me a UPS tracking number, which a UPS Tracking query showed registered but not received at UPS. When I called them on it on 1/19, they said they were "having issues" and would ship this week.  Based on my experience, I won't be doing any more business with them.