Complaint Review: North American Bancard - Troy Michigan
- North American Bancard 969 Chicago Rd Troy, Michigan U.S.A.
- Phone: 800-226-2273
- Web:
- Category: Credit Card Processing (ACH) Companies
North American Bancard Refuse to pay overage. Troy Michigan
*Author of original report: North American Bancard
*Author of original report: North American Bancard
*UPDATE Employee: North American Bancard response
*UPDATE Employee: North American Bancard response
*UPDATE Employee: North American Bancard response
*UPDATE Employee: North American Bancard response
These people are ridiculous to work with. I have been working to cancel this my credit card merchant account with them for 3 months'. Last month they were paid the original quote for early termination before I received the letter and verbal quote of a lesser amount. They refuse to pay the difference even though it is in writing.
The employee Maurice Hall argued with me then stated "well your account is closed, have a nice day" Then hung up the phone on me.
Gpas
Grants Pass, Oregon
U.S.A.
This report was posted on Ripoff Report on 05/06/2009 10:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-bancard/troy-michigan-48083/north-american-bancard-refuse-to-pay-overage-troy-michigan-449217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Author of original report
North American Bancard
AUTHOR: Gpas - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
This complaint report has been settled. The money that was in dispute was received.

#5 Author of original report
North American Bancard
AUTHOR: Gpas - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
This complaint report has been settled. The money that was in dispute was received.

#4 UPDATE Employee
North American Bancard response
AUTHOR: North American Bancard - (U.S.A.)
SUBMITTED: Wednesday, May 13, 2009
May 12, 2009
Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526
Re: 8788290093954
Dear Jeanine Donaghy,
As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.
If there are further questions please contact me at the phone number below.
Sincerely,
Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)

#3 UPDATE Employee
North American Bancard response
AUTHOR: North American Bancard - (U.S.A.)
SUBMITTED: Wednesday, May 13, 2009
May 12, 2009
Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526
Re: 8788290093954
Dear Jeanine Donaghy,
As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.
If there are further questions please contact me at the phone number below.
Sincerely,
Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)

#2 UPDATE Employee
North American Bancard response
AUTHOR: North American Bancard - (U.S.A.)
SUBMITTED: Wednesday, May 13, 2009
May 12, 2009
Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526
Re: 8788290093954
Dear Jeanine Donaghy,
As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.
If there are further questions please contact me at the phone number below.
Sincerely,
Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)

#1 UPDATE Employee
North American Bancard response
AUTHOR: North American Bancard - (U.S.A.)
SUBMITTED: Wednesday, May 13, 2009
May 12, 2009
Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526
Re: 8788290093954
Dear Jeanine Donaghy,
As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.
If there are further questions please contact me at the phone number below.
Sincerely,
Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)


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