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Ripoff Report | North American Bancard Review - Troy, Michigan
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Report: #449217

Complaint Review: North American Bancard - Troy Michigan

  • Submitted:
  • Updated:
  • Reported By: Grants Pass Oregon
  • Author Confirmed What's this?
  • Why?
  • North American Bancard 969 Chicago Rd Troy, Michigan U.S.A.

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These people are ridiculous to work with. I have been working to cancel this my credit card merchant account with them for 3 months'. Last month they were paid the original quote for early termination before I received the letter and verbal quote of a lesser amount. They refuse to pay the difference even though it is in writing.

The employee Maurice Hall argued with me then stated "well your account is closed, have a nice day" Then hung up the phone on me.

Gpas
Grants Pass, Oregon
U.S.A.

This report was posted on Ripoff Report on 05/06/2009 10:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-bancard/troy-michigan-48083/north-american-bancard-refuse-to-pay-overage-troy-michigan-449217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Author of original report

North American Bancard

AUTHOR: Gpas - (U.S.A.)

POSTED: Friday, May 15, 2009

This complaint report has been settled. The money that was in dispute was received.

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#5 Author of original report

North American Bancard

AUTHOR: Gpas - (U.S.A.)

POSTED: Friday, May 15, 2009

This complaint report has been settled. The money that was in dispute was received.

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#4 UPDATE Employee

North American Bancard response

AUTHOR: North American Bancard - (U.S.A.)

POSTED: Wednesday, May 13, 2009

May 12, 2009

Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526

Re: 8788290093954

Dear Jeanine Donaghy,

As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.

If there are further questions please contact me at the phone number below.

Sincerely,



Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)

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#3 UPDATE Employee

North American Bancard response

AUTHOR: North American Bancard - (U.S.A.)

POSTED: Wednesday, May 13, 2009

May 12, 2009

Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526

Re: 8788290093954

Dear Jeanine Donaghy,

As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.

If there are further questions please contact me at the phone number below.

Sincerely,



Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)

Respond to this report!
What's this?

#2 UPDATE Employee

North American Bancard response

AUTHOR: North American Bancard - (U.S.A.)

POSTED: Wednesday, May 13, 2009

May 12, 2009

Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526

Re: 8788290093954

Dear Jeanine Donaghy,

As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.

If there are further questions please contact me at the phone number below.

Sincerely,



Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)

Respond to this report!
What's this?

#1 UPDATE Employee

North American Bancard response

AUTHOR: North American Bancard - (U.S.A.)

POSTED: Wednesday, May 13, 2009

May 12, 2009

Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526

Re: 8788290093954

Dear Jeanine Donaghy,

As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.

If there are further questions please contact me at the phone number below.

Sincerely,



Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)

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