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Report: #1195042

Complaint Review: North American Bancard - Troy Michigan

  • Submitted:
  • Updated:
  • Reported By: Rangila Re — CHARLOTTE North Carolina
  • North American Bancard 250 Stephenson Hwy Troy, Michigan USA

North American Bancard Customer harassment and unethical practices Troy Michigan

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Operated a business in 2011 and I needed credit card processing. I spoke with a Credit card brokering company named Eclipse. They asked me to fill North America Bancard application and was promised there were no hidden charges or any cancellation fees or contract.

I had to close down the business in few months and closed down my account with NA Bancard. To our surprise, we saw a debit transaction in our bank account of amount 895 from Bancard. I called the customer service immediately and they started explaining it was about the terminal which I had already sent to them but they said they didn't recieve so they charged the full $895. We were in the middle of a lot of personal things so we let it go and we thought it was an end of a worst nightmare and let's just go with it.

2 years afterwords, we are hit by a collection account in the amount of 1170 from some CFM group in Georgia regarding this same merchant account from North American Bancard. The reasoning we got for this account was completely unconvincing and sounded like there are some major loopholes in the business processes for the NA Bancard where they couldn't even acknowledge the closure of the account. There is no contract or anything like that in my application. In such economy when every penny counts, how will a regular person manage such harassing situation. Are there no laws or regulations which protect the consumer from such type of unethical practices? Even after so many complaints and ripoff reports, are there no lawyers who can help all the harassed consumers?

RR.

This report was posted on Ripoff Report on 12/12/2014 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-bancard/troy-michigan-48083/north-american-bancard-customer-harassment-and-unethical-practices-troy-michigan-1195042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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