Report: #806074

Complaint Review: Ontel - Fairfield New Jersey

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Submitted: Wed, December 07, 2011
Updated: Wed, December 07, 2011
Reported By: cozycabin — Sevierville Tennessee United States of America

Author Not Confirmed

Why?

Ontel 21 Law Dr Fairfield, New Jersey United States of America

Phone: 1-800-408-8306
Web:
Category: Medical Supplies

Ontel "Miracle Socks" Can't get a response from the Company Fairfield, New Jersey

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On 12/01/2011 my wife ordered a pair of "Miracle Socks" from an advertisement on TV. Today, she received a call from the Company to 'confirm' the order. At this time, she wanted to cancel the order. The representative stated he was unable to help her with that and transferred her to 'Customer Service', who happened to be someone else who could not help.

This person transferred her to what was supposed to be the correct number for Customer Service. After waiting for approximately 50 minutes, she hung up. It's amazing how you can find an unknown number of people to talk to - as long as you are not cancelling an order! Along with this report, we are also reporting this to the Better Business Bureau in the State of New Jersey.

This report was posted on Ripoff Report on 12/07/2011 08:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ontel/fairfield-new-jersey-07004/ontel-miracle-socks-cant-get-a-response-from-the-company-fairfield-new-jersey-806074. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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