Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #358637

Complaint Review: PosterPass.com - Evanston Illinois

  • Submitted:
  • Updated:
  • Reported By: Golden Valley North Dakota
  • Author Confirmed What's this?
  • Why?
  • PosterPass.com 990-West Grove Evanston, Illinois U.S.A.

PosterPass.com Charged without my knowledge!!! Evanston Illinois

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had ordered 4 posters from PosterPass.com for my daughter. It was a promotional internet notice I had received so I thought I would try it out. The charge was suppose to be $4.00 a poster ( I thougth) and a small shipping charge. I also ordered 4 more posters, at the same price ( I thought) for my other daughter. I put these on my bank card, and subtracted $18.00 from each transaction. At the most, I thougth " shipping might be $10.00 more for each". These are only posters and there isn't a lot of weight for them. I left for vacation for two weeks, and when I came back, I had several boxes from PosterPass.com. I assumed they had sent the posters each separately. That would add to the shipping charge, but I was happy to get the posters for my girls. UNTIL I started to open the boxes, and realized my first four posters were in one box, the next four in another, and they had continued to send more posters to me without my knowledge. My statement came, and the $36.00 charge I thougth I might have ( or $56.00 if shipping was more) was listed as $34.63 ( I assume this is the first order I expected.) But there are the two more listed as $48.96 and $48.00. I called the company and said I hadn't ordered the additional posters and to take those charges off my card. They said it is standard practice to continue to ship posters "like" the ones that were ordered and charge the card. I should have called and cancelled after my first purchase. I said I have never had to call and cancel any other program or account. Why would they ASSUME that I would want more posters if I didn't order them. He kept saying that it was standard practice. He finally cancelled my account and said I could send back the last box of posters and it would be credited to my account. The next day another box arrived, which I sent back. I'm waitting for my next statement to see what is or isn't charged or credited for the returned box.

Sharon
Golden Valley, North Dakota
U.S.A.

This report was posted on Ripoff Report on 08/03/2008 06:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/posterpasscom/evanston-illinois-60201/posterpasscom-charged-without-my-knowledge-evanston-illinois-358637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now