Complaint Review: SammyDress.com - Internet
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- Author Not Confirmed
- SammyDress.com Internet USA
- Phone: 1-909-581-9508
- Web: www.sammydress.com
- Category: Clothing Stores
SammyDress.com Women's Clothing Rancho Cucamonga Internet/CA
*REBUTTAL Owner of company: Urgent refund and solution for your order from Sammydress.com
Show customers why they should trust your business over your competitors...
I ordered on Jan.18th 2015; today is March 27th, 2015 and no item delivered. Today was my ninth attempt to find out where my item is. I called their 1-909-581-9508 and some Asian guy answered with barely understandable, english, "hello?" I tried to explain but he claimed he didn't know what I was I talking about. However, he said yes, that number did belong to Sammydress.com
They apparently have a static address in Rancho Cucamonga, CA. I'm done playing games with them....
This report was posted on Ripoff Report on 03/27/2015 12:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sammydresscom/internet/sammydresscom-womens-clothing-rancho-cucamonga-internetca-1218622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Urgent refund and solution for your order from Sammydress.com
AUTHOR: nancy - (USA)
SUBMITTED: Monday, April 18, 2016
Dear Heather,
Thank you for taking your time to write your review. We really appreciate the feedback.We wish to apologize for any inconvenience.
We want to resolve this issue in a appropriate way to your satisfaction.Unfortunately,we cannot find your order record in our system right now.In order to resolve this issue,please contact us in the link:http://www.sammydress.com/m-article-id-12.htm to offer us your order number and stated the issue in detail.Please rest assured that we would offer you the right resolution on your issue.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
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