Sammydress.com sammydress i ordered over $80.00 of clothes and none of them fit, some smelled of mildew i could not reach anyone on the phone number left for contact since june 2015 and one package as not arrived yet China Internet

Dear Customer，

Thank you for your important feedback and for letting us about your experience with us.

As for the issue, we have already sent you an email for details, please kindly check and reply in time so that we can settle the issue ASAP.

You can contact us fer details:

 please browse this link: http://www.sammydress.com/m-article-id-12.htm

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing these matters to our attention.

Sammydress Customer Service

http://www.sammydress.com/

sammydress finaly sent my shoes after almost 2months

and they gave me a partial payment, for which i'm thankful

they have a lovely web-page i dont know why they have so

many problems with customers items, it's seems to me it's

a shame to waste a repution for a few dallors just for sloppy

customer service, will i shop again?...i don't know!

Dear Rod,

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We regret any inconvenience or frustration that your experience has caused you. 

Please kindly check your order sammydress.com/m-users-a-orderinfo-n-MM1508071123584126.htm?type=1

Please don’t worry,your order had been shipped out on August 12th.

However, we note that you did not request a tracking No. during the order checkout stage, therefore we are unable to track the progress/location of the order for you.  

Because it is an unregistered parcel, it may be slower than other shipping methods.

We will send you an email about the details,please check and reply in time,hope we can resolve the problems soon.

Once again, I want to restate our apology to the customer for their experience.  We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.

Kind regards
Sammydress Customer Service
sammydress.com/

Dear Angela,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.

We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

We kindly suggest every customer refer to the Size Chart on our site before they place an order.

Please kindly check our return and warranty policy sammydress.com/m-article-id-16.htm

We hope every customer using our site could check our return and warranty policy before they order

and be very clear about it. If we made a mistake, we are more than willing and glad to help.

We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel  that this is the least we can do in the circumstances.

Kind regards
sammydress.com/

since my package i ordred in july has not come sammydrees support keep asking me to send the order number, for which i've sent over 4 times and they stiil keep asking me for it without telling me anything about my purchase, my money, my order..........please; if you don't want a nighmare do not create an account with these nut, most online stores have a order history not thses guys, you'll be lucky to see your last purchase and forget about any i say any older orders period.