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Report: #1277882

Complaint Review: - Internet

  • Submitted:
  • Updated:
  • Reported By: Aleta — Louisville Kentucky USA
  • Author Confirmed What's this?
  • Why?
  • Internet USA Cheap, tiny clothing San Jose Internet

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I ordered several outfits from  When I got them, they were about 5 sizes too small (they looked like little girls' clothes).  One of the outfits was partially sewn inside out.  A pair of leggings had a large hole in it (and, it didn't have any tags on it). 

I attempted to contact the company multiple times, but several of the phone numbers didn't work.  The one for China (yes, an international call) didn't turn up anyone.  No one called me back.  I sent several messages that went unreturned.  And, I tried the 24/7 chat feature on their website that always said it was offline or unavailable, no matter the day or time of day. 

I contacted the Better Business Bureau. e-mailed me through their website asking for all kinds of pictures of the merchandise with tape measures, original packaging, certain types of lighting, etc. to make sure they didn't send the wrong items.  They said if they deterine that it was their mistake, then they would issue a refund. 

I just want to return all of the merchandise (over $100 of merchandise plus an extra $50 for shipping!) and get a full refund.  If does not do this, I will be taking legal action against them.

This report was posted on Ripoff Report on 01/04/2016 12:57 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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