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Report: #1312514

Complaint Review: - Internet

  • Submitted:
  • Updated:
  • Reported By: Victor — Maribyrnong Victoria Australia
  • Author Confirmed What's this?
  • Why?
  • Internet USA Partial Refund that never showed in my account. Internet

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I recently (13th of May 2016) purchased clothes worth USD 190.00 from directly using my credit card (Order MB1605121628458538). My nightmare started when only part of the order which i paid i higher shipping cost to expedite delivery was shipped. When i enquired about the other part of my order, i was given options which were... get a refund for the remaining order, get another product or wait for the items to supplied by the suppliers.

I waited for 3 weeks and asked the status of the order again, this time i was told a refund amount of USD 56.64 had been made to my Paypal account but when i checked my paypal account the refund was not there which was expected because i directly used my credit card. Paypal doesn't have the transaction detail because as i you would expect if i didnt use paypal then the transcation will not be visible there.

Despite many attempts to get the refund with unhelpful sammydress customer service, i have now given up but would like to warn other users to be careful when purchasing clothes from sammydress. Their clothes sizes is not standard, poor customer service, advertise items that are out of stock and rip you off on refunds plus shipment.


Last time i shop there.

Refer to Ticket# T16061302843 at sammydress 

This report was posted on Ripoff Report on 06/20/2016 08:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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