Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #98229

Complaint Review: Sears - Greeley Colorado

  • Submitted:
  • Updated:
  • Reported By: Greeley Colorado
  • Author Not Confirmed What's this?
  • Why?
  • Sears Greeley Mall Greeley, Colorado U.S.A.

Sears Auto rip-off! They did not complete the work I was charged for. Greeley Colorado

*Consumer Comment: Long Memory

*Consumer Comment: They Dissed Your Car?

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

At the sears auto center in Greeley, CO at the Greeley Mall I was getting a battery check. Auto stores offer this service for free, but I thought doing this at Sears for a $9 fee, the check might be better. I was very wrong.

They hook up the battery to make sure it is working correctly and is in good condition. They are supposed to clean the battery connectors and replace the felt pads to prevent corrosion. About a week later I began to have problems with my car being able to start and stay running.

Come to find out, the problem was due to poor battery connections. Sears did not do what I had paid them to do. Yes they tested in with the machine but they were so busy that day they did not bother to take it apart to clean it or to put on the felt pads.

They are also disrespectfull to your car. They dont place any protection for them to sit on. They dont cover the steering wheel either. I had an expensive sheepkin cover which got riuned from oil stains.

Needless to say, I will never go there again. I suggest that no one else go there either unless they want to be ripped off. Maybe it is just because I am a "stupid" woman.

Nicole
Greeley, Colorado
U.S.A.

This report was posted on Ripoff Report on 07/09/2004 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sears/greeley-colorado-80631/sears-auto-rip-off-they-did-not-complete-the-work-i-was-charged-for-greeley-colorado-98229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Long Memory

AUTHOR: Darren - (U.S.A.)

POSTED: Sunday, July 11, 2004

Hi Nicole,
I am sorry for your experience at Sears. I personally have not gone to Sears in years since it was reported that garage managers were paid a bonus based upon replacement parts installed.

This encouraged managers to make sure that they mechanics replaced parts that didn't require it.

Consumers need to have a long memory and NEVER use these companies again. Also, if they perform poorly like they did in your case then it needs to be told to as many people as possible.

Oh sure, once it was reported in the national news, Sears changed their policy.... but too late for me. Their only regret was that they got caught. It was a stupid policy to begin with and anyone can see where it would eventually lead... to abuse of the customer.

Respond to this report!
What's this?

#1 Consumer Comment

They Dissed Your Car?

AUTHOR: Cory - (U.S.A.)

POSTED: Saturday, July 10, 2004

I totally agree with you about not getting the service done that you paid for. But having my car dissed, that goes beyond reason.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now