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Report: #1266506

Complaint Review: Select Home Warranty - San Antonio Nationwide

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  • Reported By: txcutey123 — San Antonio Texas USA
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  • Select Home Warranty 7850 Hill Ridge St Nationwide USA

Select Home Warranty It is a scam company taking peoples money. They will not pay for anything and will cite you a list of excuses. Mahwah New Jersey

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I am a Retired Realtor and should have known better but these people are really good at scamming.  They are all over the internet and look totally legit.  They offer home warranty insurance for when something breaks down in your home.  They also state that no questions will be asked as far as "did you maintain the unit?"  So I made sure and purchased the Platinum Policy which as the salesman told me was a "no questions asked and everything is covered 100%"  Well 6 months after purchasing said contract and paying them the full amount, my hot water heater gave out.  I called them and started a claim.  They sent a plumber out and I paid him the service call fee.  He told me I needed a new unit as mine was 18 years old and just not functioning anymore.  

He also wrote a quote for Select Home Warranty of which he gave me a copy at a cost of $1500.00.  They then refused to pay for any work to be done.  First excuse of many was there was a leak?  (no one ever said they was a leak not even the plumber)  Second excuse which if one doesn't work they have a list...   To send them a photo because they need to know I don't have a new hot water heater?  So I sent them photo of my not working hot water heater with the tag with the age of unit.  Third excuse was my water heater is to old and after depreciation not worth anything.  I have filed a complaint with BBB but that got me no where.  Apparently it is now been turned over to the Attorney Generals office as they have received so many complaints.  So for all you unsuspecting people out there please listen to me....  This company is a scam and will take your money and promise the world on paper and verbally.  So their contract is best used for recycling.

This report was posted on Ripoff Report on 11/07/2015 07:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/select-home-warranty/nationwide/select-home-warranty-it-is-a-scam-company-taking-peoples-money-they-will-not-pay-for-an-1266506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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