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Report: #478929

Complaint Review: Spirit airlines - Internet

  • Submitted:
  • Updated:
  • Reported By: Joe — Lake Grove New York USA
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  • Spirit airlines www.spiritair.com Internet United States of America

Spirit airlines No customer service phone # or email address to make complaints. Lake Grove, New York

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   I made the unfortunate mistake of signing up for Spirtair's $9 dollar club. After one flight I swore I would never fly them again. Flight attendants were rude and showed no concern at all for passengers. Forgetting about the sign up, they billed me again automatically. When I tried to unsubscribe and get a refund I discovered there is NO customer service phone # for Spirit nor is there an email address for customer service. These people have no concern for their customers at all. They make you go through hoops to unsubscribe on-line and let you know in no uncertain terms that once they have billed you THERE ARE NO REFUNDS! My advice....have nothing to do with Spirit airlines. Even their $9 fares are so ridiculous, no one can find a flight even close to that fare except for very short, unappealing flights. I would love to see this company go under. They are HORRIBLE. I know....I give seminars nationally on customer service and this is one of the worse companies possible.

This report was posted on Ripoff Report on 08/12/2009 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spirit-airlines/internet/spirit-airlines-no-customer-service-phone-or-email-address-to-make-complaints-lake-gro-478929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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