Complaint Review: straight talk wireless - Miami Florida
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- Author Confirmed
- straight talk wireless 9700 nw 112th ave. Miami, Florida United States
- Phone: b77-430-2355
- Web: straighttalk.com
- Category: Cellular Phone Companies
straight talk wireless Trac phone, Ingram micro mobility, ceo f. j. pollack sent me the wrong replacement phones two different times. they said the warehouse will send me what they have and i have to take it. Miami Florida
*UPDATE Employee: straight talk wireless Trac phone, Ingram micro mobility, ceo f. j. pollack sent me the wrong replacement phones two different times. they said the warehouse will send me what they have and i have to
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On Nov.28,2017 my flip phone LG441 stopped working propperly under warranty. I called customer service 877-430-2355. I told them the phone that I have and I need a replacement phone.
Dec. 7 ,2017 I received a phone that is not the same as my flip phone, it isn't even a flip phone (WRONG GPL G 306 G )
I sent it back. Called them back told them of the issue.
Today Dec. 15, 2017 5pm I received another phone , it was the same wrong phone. I called them back and they are sending me another shipping label.
The customer service told me today that the warehouse told her that they do not stock that phone, I told her to tell them to go out and buy me on. Wal-mart sells them.
Now I am waiting for another shipping label.
I have written three letters to the CEO F.J.Pollack in Miami, and another today, with photos of my phone that I need replaced and the two wrong phones that I do not want.
This report was posted on Ripoff Report on 12/15/2017 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/straight-talk-wireless/miami-florida-33178/straight-talk-wireless-trac-phone-ingram-micro-mobility-ceo-f-j-pollack-sent-me-t-1417239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
straight talk wireless Trac phone, Ingram micro mobility, ceo f. j. pollack sent me the wrong replacement phones two different times. they said the warehouse will send me what they have and i have to
AUTHOR: Tracfone - (United States)
SUBMITTED: Sunday, December 17, 2017
Hi Myke
I am working with Straight Talk Wireless and I have read your post in this blog. We deeply apologize for the inconvenience we have caused you. I know how this has been very frustrating. Please let us help you resolve your concerns. You can contact us via chat at http://bit.ly/2gQCmUz for further assistance. We are looking forward to hear from you very soon. Thank you.
Mellannie
Straight Talk Wireless
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