Complaint Review: Sundance Vacations - Internet
- Sundance Vacations 264 Highland Park Boulevard Internet United States of America
- Phone:
- Web: www.planwithtan.com
- Category: Travel Services
Sundance Vacations Plan With Tan Hard sell, Scam, ripoff, Internet
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I was suckered in by the hard sales pitch several years ago, and it recently came to my attention that it is possible to get a refund and cancel their contract, which they say cannot be cancelled. I was misled on four major points:
1. I specifically asked if Greece was on their list of properties, and was shown a list that included Greece. I found out later that the only way an international property would appear would be if someone traded in their timeshare.
2. I specifically asked if I was signing for a credit card or a loan, and flat-out said I did not want a credit card. I was told twice that it was a 'line of credit'. I received a credit card in the mail the following week. Their way of making up for it was to send me a gift card to a restaurant.
3. I was told that the annual maintenance fee would "never go up", but it was raised in 2010.
4. On the sheet I signed, there are two additional charges listed, but there was no indication that they would both be assessed (on top of the $99 'processing fee') if I stayed in anything larger than a one-bedroom condo (try finding more than a couple of those) or during peak season or holidays (most places have 'peak season' 10 months out of the year).
In essence, if I were to add up all of the additional charges, including what I had already paid, and stayed a week in a 2-bedroom condo during peak season, it would end up costing about $1,300.
I contacted the company and was told they would freeze my annual fee and give me a $210 credit, but I will settle for nothing less than a full refund of my money.
This report was posted on Ripoff Report on 03/07/2012 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sundance-vacations/internet/sundance-vacations-plan-with-tan-hard-sell-scam-ripoff-internet-850106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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