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Report: #471437

Complaint Review: Target - Minneapolis Minnesota

  • Submitted:
  • Updated:
  • Reported By: Larchmont New York
  • Author Confirmed What's this?
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  • Target 100 Nicollet Mall Minneapolis, Minnesota U.S.A.

Target Credit Card Fee Scam Minneapolis Minnesota

*UPDATE Employee: Not possible...

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I had a Target card which I closed because I was leaving the US for a period of years. I went to the Target store where I opened the card originally (Mt Vernon, NY) and told them I wanted to fully pay down my card, and close my account because I ws leaving the country. They told me what was owing and I paid it and as far as I was aware believed the account to be closed.

7 months later I get mail which had been going to my old address which says I owe $288 and the account has been sold to a collection agency. Apparently, despite not having any balance on the card and closing the account, they send one minor final account keeping fee. When I didn't pay this (because I was unaware of anything still owing - Target employees told me I was paid in full and the account was closed and knew I was leaving the country a week later) they started racking on huge late payment fees and interest charges.

When I contacted Target they were not interested in resolving it at all. They did say they gets lots of similar complaints so they are clearly aware of it.

This is a major scam and highly misleading and deceptive on their part. I bet it catches lots of people like me who try to act in good faith, get assured by Target that the account is fully paid and closed, and then get whacked with loads of charges behind your back. I had no such problems closing any other retail store accounts, so suspect its just a deliberate Target Credit related trap.

One of the most unprofessional things I have ever seen, and I am senior at one of the major wall street firms and my wife runs one of the top shopping malls in the US. We could hardly be construed as uninformed consumers... BEWARE...and do NOT get sucked into opening a Target credit card.

Simon
Larchmont, New York
U.S.A.

This report was posted on Ripoff Report on 07/20/2009 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/target/minneapolis-minnesota-55403/target-credit-card-fee-scam-minneapolis-minnesota-471437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#1 UPDATE Employee

Not possible...

AUTHOR: Becky - (U.S.A.)

POSTED: Tuesday, August 11, 2009

It is not possible for any Target store employee to know how much you owe on your card. The only way we would have any idea at all is if you bring in your most recent bill, but that still doesn't take into account any new charges or fees that are tacked on. The only way to know the amount you would have to pay 100% in full is the call the number on the back of the card and ask them.

When you bring your card into the store, the Guest Service person swipes the card on the register, and it asks how much you are paying. That is it. There is no information whatsoever on how much you owe, what your payment is, when it's due, or anything related to any of that. Would you really want some teenager that you don't know to have access to that? No, you wouldn't. You are a grown up, it is your responsibility to know this information about your own credit card, not expect other people at a retail store to tell you that information.

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