Target sold us a sealed iPad box with a Samsung tablet inside, then accused us of fraud Eatontown New Jersey

We purchased a sealed iPad from the Target store in Eatontown, NJ (Store #1263) and paid in cash.
When we opened the box at home, we were shocked to find a Samsung tablet inside — not the iPad we paid $299.99 for.

The box appeared sealed, but was glued oddly and had visible tampering. We returned to the store immediately with:

• The receipt

• The box

• The wrong device (Samsung tablet)

Instead of helping us, the Target staff laughed at us, accused us of switching the item, and treated us with clear disrespect. They refused any exchange or refund.

We later verified the serial number printed on the iPad box (M99WD2QKHM) through Apple’s website and confirmed it had been activated BEFORE our purchase, proving it was never in our possession.

We have:

• Filed complaints with the BBB and New Jersey Consumer Affairs

• Sent an email to Target Corporate and CEO Brian Cornell

• Uploaded proof (photos, receipt, Apple serial verification)

• Created a full record across multiple consumer platforms

We are honest customers, and being treated like criminals for a store’s internal mistake is unacceptable.
We are requesting either a full refund or the correct iPad that was paid for.