TCF Bank Deceptive Practices BANK TELLER SPEAKS OUT Frankfort Illinois

Did anyone else notice that Andrea works at ANOTHER bank??

Why is she complaining? A little odd don't you think??

How would she know what goes on at TCF, does she have an account there, and if she does why doesn't she have one where she works???

Im an ex-employee of TCF Bank where I worked for 5 years. I started there at 17 and by 19 I was a d**n good supervisor. I received merits and thanks from TCF and CUSTOMERS. I had my own set of customers who I would help on an almost daily basis.

I can tell you that I saw all kinds of people there.

Rich, poor, careless, smart, young, old and anything in between. TRUST ME when I tell you that MORE THAN HALF of the people who opened bank accounts never read the brochures. Most of the problems were solved when I explained the bank policy to the customer. People don't bother to read all of the info necessary to grasp a working knowledge of the bank where they keep their dollars, in some cases millions.

I have seen a lot of scenarios both when I worked there and now. Sometimes people make mistakes and miscalculations. A lot of times they forget. But most of the time it is something so small that it can be easily solved. I never had problems then and I don't have problems now. I just know how to manage my money.

And about the fees... a bank is a business. If its going to pay employees and maintain its properties it has to generate revenue. Check with your bank to see if they have similar practices for collecting funds. If not, maybe you should apply somewhere else because they are going to fail or be bought out. I hear they are hiring at TCF. Oh wait, you're probably older than 25. d**n, too old.

Hey Andrea maybe you should sit down and read the brochures in their entirety, not just look at the pretty pictures. Holds, fees and NSF charges are among the few things listed in the literature they give you when you open an account... you do know what an account is don't you?? You may think you know bank policy but it differs from bank to bank just in case you didn't know.

One last thing. I had some of the brightest people working for me and guess what... they were under 25. On top of that, they worked harder, better, faster, made less mistakes and had more positive feedback than the senior tellers. And why are you still a teller after four years??????????????????

I have been a TCF customer since I was 14 years old, over 10 years. When I was a teenager, I bounced ONE check and TCF covered the check and took care of the NSF charges. If you are responsible with your money, then you shouldn't have a problem.

The last account that I had, I noticed I was getting like $7.00 a month in ATM fees, but I have since changed the type of account I have and my fees average around $3.00 a month.

And my ATM fees were only taken out once per month. Everyone that I have dealt with has been very friendly and have always been able to answer my questions. When I got my new account, the CSR that helped me pulled out the brochure on that account and went through everything to be sure I understood.

And WHY would it matter that no one is over 25, do you think people under 25 are not capable of doing a good job? I am a 25 year old Office Manager for a land surveying company and you better believe I do a dam good job. Age has nothing to do with it.

I don't know how old you are, but it seems like you can't keep track of your own money, why should you expect a bank to do it for you???

Ok, if you ever got promoted from just a teller, you'd know what a services & prices brochure is. It explains all the fees! We give you that info to read, not throw away! Know how your bank works! I am only 22 and a manager of a TCF branch, I am apalled at you saying nobody is over 25! I am a good person and a good manager, do NOT say I am not good because I am only 22. Thank You!