Complaint Review: TCF Bank - Plymouth MN
TCF Bank I refinanced my home, I was assured that all aspects of the loan were under a fixed interest rate. Thats what I was told over and over again. i would never sign an adjustable rate mortgage in a fed interest rate hike and inflationary cycle. Im infuriated Im 54 years old, my retirement is in that house. Plymouth MN
*Consumer Comment: It is a rip off but...
*Consumer Comment: Something is not right
*Consumer Comment: Extremely high rates
*Consumer Comment: Here We Go Again!
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Hello my name is Jodi, very simply I refinanced my house with TCF Bank with a local representative named Doc here in Phoenix, AZ. The loan was split up into 2 loans and I was assured that both interest rates were fixed at 5.74%. The first loan made a fixed rate of 6.74% and now the other loan is an adjustable. and interest only. They can't communicate, they push loans through and say what you want to hear and then do the switch. It's dishonest and not a way to do business if you would like any clients to return.
I have recorded proof through chain of custody, text messages, emails with various players in this catastrophe to show without a doubt not only are they incompetent they play fast and loose with peoples lives, retirement, savings for nothing more then making the numbers look good and making money. Im getting bills in the mail each month that goes up and nothing comes off the principle. I would have never in a million years agreed to and ARM in an inflationary enviroment.
I was born at night but it wasnt last night. I warn others simply to look out for the next unsuspecting client to get raked over the coals. You would think a Nationwide Bank would listen to their clients, treat them with respect, tell them the truth. You would think when the client says there is a problem and it needs to be fixed, they would accomadate. Simply because thats good business and good business pays dividends over and over.
Im not going to give up until they fix the interest rates pun intended and reconfigure the loan within the preameters that was agreed upon and what was promised me. Im a business woman, I own several business's and I know for a fact if I didn't return calls, lied, cheated and scamed I would be out of business and in jail.
Please be weary of brokers and lenders who are simply trying to take advantage of you and sqander what you have worked so hard for. I would like answers that actually answer the question, not just a I will get back to you, I will check into it and then you can hear crickets. Makes me very uncomfortable, very anxious and extremely worried.
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