TCF Bank Charging erroneous fees and are unable to account for check card whereabouts Minneapolis, Minnesota

I opened an account on June 8, 2010.  Your checkcard is supposed to arrive in 7-10 days.  As of the 21st of June, no card.  The bank does not know where it is.  And, you have to go into the actual branch to get a replacement.  How can you do that when you are not in the state at the time?

Eventually, I returned to the branch to get another card sent.  As of June 29th, I have not received it.

In the interim, a check was to have arrived to a payee as of June 21st.  As of June 29th, they have not received the check.  TCF wants to charge me a $35 fee for a stop check fee for a check sent by their bill pay service.

On June 29th, at approximately 10:50AM, employee number 21085 left me on hold indefinitely without getting a supervisor.

If you have been a victim of TCF, and you live in Northern Illinois; and, you have a complaint on this board, contact me.  I will be getting financial restitution for this; and, putting an end to this practice.  The more people who are involved the better.