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Report: #772393

Complaint Review: tiger direct - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: michelle — sherman Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • tiger direct Internet United States of America

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I got a new mother board from them they charged my account back in june. i got up this morning to pay my bill and called my bank to find out they had charged me again for the same thing as the first time .they told me it was the banks fault and i need to dispute the charges and they would not return them .i then asked for a supervisor and was told that they didn't have a supervisor and i would have to hold for 45 min till they could find one. i then called back after i was disconnected. i was told the same thing the disconnected again. i then contacted my local police department and filed a report with them was told to contact them back by the officer i talked too and whn i did i talked to Linda and she instructed me that i was stupit for contacting the police in this matter it was my banks fault and she said she would give me here direct line so i could call her back and tell her she was right and i would owe her and apology for telling her that she was wrong. then then let her know that the report was filed and she got really upset over that and started telling me over and over her name and said good by 6 or 7 times.

 i am a disabled mother   of 2 boy and them money that was taken from me was to pay my electric bill and house payment and now i can do ether. i hope to god that i don't lose my home over this company doing this too me. i have seen on the forms that it has been done to many parties and this should be stopped 

This report was posted on Ripoff Report on 09/02/2011 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct/internet/tiger-direct-credit-card-freud-internet-internet-772393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

Customer Service Executive

AUTHOR: CustomerTigerDirect - (USA)

POSTED: Tuesday, September 13, 2011

Dear Michelle,
 
We sincerely apologize for the inconvenience you had to suffer in this transaction. We value our customers satisfaction the most and regret we fail to do so in this instance. We want to resolve the issue at the earliest, unfortunately your post does not give us enough information to pull your account details from our records, plz send us your order number to comments@syx.com and we shall do our best to resolve this to your satisfaction.
Regards,
TigerDirect Customer Service.

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#2 Consumer Comment

Don't

AUTHOR: mr rik - (USA)

POSTED: Sunday, September 04, 2011

give these guys access to your bank acct.

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#1 Consumer Comment

suggestion

AUTHOR: coast - (USA)

POSTED: Friday, September 02, 2011

Go back to school.

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