Turo Turo Car Sharing, Turo Car Rental ,Turo Be Aware of Turo Insurance Ripoff San Francisco CA California

I am the owner of a BMW 750i which I rent on Turo. I just started renting a few days ago and the app is very easy to use. Barely new to Turo, I got my first rental early in the morning. I got good lighting to take photos of the car and do the initial inspection. My first rental went ok and returned the car a few hours early. Turo gives the renter the option of extending the rental period, but not returning early. For that, you will have to contact customer support and the will complete the transaction for you. I inspected the car and everything was ok.

A few hours later, I had my second renter for only 1 day. I submitted the same photos because the previous renter returned the car in the same condition. The second renter returned the car and I just gave it a quick look because I was tired and I wanted to go back to bed. When the third renter arrieved, we noticed the front of the car had some damages. I immidiately contacted Turo to report the damages. Without insvestigation or questions, Turo denied the claim. They said the photos are older than 24 hours and are not valid.

Today, I am still fighting with Turo and submited an BBB claim.

I found out that Turo charges insurance to the car owners and also the renters. The car owner has to submit photos before the rent happens while the renter must submit photos before and after. 

Turo is a very risky business for car owners and renters.

What if there are damages underneath my car, what Turo excuse is going to be? That I did not submit photo of the bottom of my car? Or the odometer reading is off my 1 mile?

Stay away from Turo because is too risky.