Verizon Wireless Where did all this come from? Currently, I am receiving Verizon statements from 3 states... TN, GA & NJ, plus they are crediting my Discover Card every month. I don't even know what all the charges are for. I have given them well over $700, but they still cut off my "service". Franklin Tennessee

Before moving from KY to AZ, I purchased a Samsung from BBest Buy (Mistake!).  The phone did not work and all of my calls went to Voicemail.  In December of 2015 I traded the Samsung in for an iPhone 6 at a Verizon Store here in Gilbert, AZ (Mistake #2!).  

Even though I have given them well over $800, they disconnected my "service".  Verizon is billing me from two separate places: Duke Drive in Franklin, TN and Verizon Wireless, One Verizon Way, Basking Ridge, NJ 07920.  They have also been taking $47.70 out of my Discover Card every month for months

I would like to know what these charges are for and why they feel free to use my Discover Card. Only after I purchased a phone from The Verizon Store here in Gilbert, AZ, did a friend tell me never to use Verizon.  I wasn't aware of their poor reputation or of how unscrupulous they would be.

Please help.