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Report: #1102145

Complaint Review: Wells Fargo Dealer Services - Minneapolis Select State/Province

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  • Reported By: Todd — Brooklyn Park Minnesota
  • Author Not Confirmed What's this?
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  • Wells Fargo Dealer Services Minneapolis Minneapolis, Select State/Province USA

Wells Fargo Dealer Services Well Fargo Collections before grace period ends Minneapolis Minnesota

*Consumer Comment: Are you sure there is a grace period?

*Author of original report: No title

*Consumer Comment: Try This

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I am now having issues with Wells Fargo Dealer Services. My load due date is on the 19th of every month and I DO have a 10 day grace period.  Today on the 5th day of the grace period Wells Fargo Dealer Services called me and my wife every hour until I answered the phone to let us know rudely that we are behind on our car load. I stated there is a 10 day grace period and you will have the payment before the end of the period. My respose was not good enough for the collections representative. The Collections Rep wanted payment right now. What doesn't this bank understand about grace periods? I have never heard of a bank calling in the Collections department for harrassing phone calls before a grace period ends. I wish I had never agreed to a loan with Wells Fargo.

This report was posted on Ripoff Report on 11/25/2013 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-dealer-services/minneapolis-select-stateprovince/wells-fargo-dealer-services-well-fargo-collections-before-grace-period-ends-minneapolis-m-1102145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

Are you sure there is a grace period?

AUTHOR: FloridaNative - ()

POSTED: Friday, December 13, 2013

Check your contract to make sure there is a grace period. I find it difficult to believe that WF has one in their auto loan contracts as they are a rebuilder type/subprime lender.

If in fact they do have one, then they still have the right to call you because you are late.  The grace period applies to the fee's that you pay for a late payment only. If you pay in the grace period, you are paying late, but the late fee will not be charged until you pay beyond the grace period. It does not stop the calls for collections because in fact you have not paid by the due date. It is not the bank that doesn't understand "grace period's"; it's you.

Since you appear to use the grace period regularly, you might want to reasses your financial situation or just put up with the calls when you pay late.

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#2 Author of original report

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AUTHOR: toddh - ()

POSTED: Tuesday, November 26, 2013

What do you think a grace period is STUPID!!

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#1 Consumer Comment

Try This

AUTHOR: Jim - ()

POSTED: Monday, November 25, 2013

PAY YOUR BILLS ON TIME! 

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