Complaint Review: Wells Fargo Dealer Services - Select State/Province
- Wells Fargo Dealer Services Select State/Province USA
- Category: Banks
Wells Fargo Dealer Services Hurt us in the worst way possible right at the holidays NC
*Consumer Comment: Here is what to do
*Consumer Comment: You are wrong on so many levels..
*Consumer Comment: Who Failed To Pay???
*General Comment: You cant play the victim..
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Wells Fargo is Wachovia with a new shiney name. We told them that my husband took out a 401k loan & it would be available to pay off our truck on Friday, Monday or Tuesday - told them to call the employer for confirmation. They picked up the truck on Thursday - leaving my husband stranded an hour away from home with no way to get home. Tried to pay it Monday morning, when the $6000 was available in our account, but they won't take a direct wire from the bank - had to be western union (of course, more charges to send). So, had to change banks, because we bank with Ally (a very good bank), and have the money transferred to a local credit union. Husband paid the $6000 this morning after the funds transferred to the credit union & now being told we can pick up the truck Friday (the lot that our truck is at is closed for the holidays). SOOOOOO - can't get our truck til Monday now - I BEGGED customer service to just release our truck so we can have a Thanksgiving with our kids - got mean & nasty & said I'd just have to wait til Monday (which means no Thanksgiving for us). The truck is paid off - all they have to do is call the lady & let her know it's paid in full - to the cent - $6000.28 (she's been very nice to us, by the way). Then, the $15/day charge for storage..... not even gonna have the money left to get it out Monday....
Yes, I was nice enough to say "Hope you have a Happy Thanksgiving" & "Bless Your Heart" - hopefully those in the South will know exactly what "Bless Your Heart" really means..... and, just for the record, I don't need one of you Wells Fargo idiots commenting on my post, like I've seen with other victims. My husband had a heart attack at the grand old age of 47 last year - we fell behind - we lost our home to foreclosure - life happens, but I won't even wish this on my worst enemy - which right now is all those nasty people at Wells Fargo & Bank of America.
This report was posted on Ripoff Report on 11/27/2013 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-dealer-services/select-stateprovince/wells-fargo-dealer-services-hurt-us-in-the-worst-way-possible-right-at-the-holidays-nc-1102596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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