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Report: #1500596

Complaint Review: ADT - boca raton florida

  • Submitted:
  • Updated:
  • Reported By: Jordan — Columbus NE United States

ADT I applied for adt and was LIED to multiple times then scammed into it. we now have a 1 Lied and somehow got my fiances Social Security number and ran her as the credit when it was never given. and my names not even on the account and it was supposed to be my account! boca raton florida

*UPDATE Employee: ADT Customer Relations

*UPDATE Employee: ADT Reply

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Lied and somehow got my fiances Social Security number and ran her as the credit when it was never given. and my names not even on the account and it was supposed to be my account! and now we have holes in our walls from installation that we were told wasnt ganna happen!

This report was posted on Ripoff Report on 10/05/2020 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/adt/boca-raton-florida-i-applied-1500596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

ADT Customer Relations

AUTHOR: Faith - (United States)

POSTED: Wednesday, October 07, 2020

Hello - We are terribly sorry to hear of the issues you've been having with the service and being given misleading information. We'd like to look into this furthe and assist. Can you please send a copy of your review/concern, along with the telephone number and address associated with the service to AlwaysThere@adt.com? Thank you, Faith 

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#1 UPDATE Employee

ADT Reply

AUTHOR: Mazen - (United States)

POSTED: Tuesday, October 06, 2020

We're so sorry for your troubles. ADT is unable to run your credit without your information, including SS#. We do not have any "secret" ways to gather that information and run your credit without your permission. If you feel like this happened without your permission you may dispute it directly with the credit bureaus. Please reach out with any questions at all!

- Mazen 

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