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Report: #1481116

Complaint Review: ADT - Boca Raton Florida

  • Submitted:
  • Updated:
  • Reported By: Wayne — Boca Raton Florida United States
  • ADT 1501 Yamato Road Boca Raton, Florida United States

ADT ADT Security Systems Alarm Installation and Monitoring Boca Raton Florida

*REBUTTAL Owner of company: system issues

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The Worst alarm company bar none! We paid them to monitor our house and smoke alarms. The smoke alarm went off for no reason, so we had to unplug it. ADT said it had no record of the alarm going off, even though we are paying for them to monitor it.

We simply asked for a credit for the fire alarm service, ADT is not delivering. They refused to do so. They said they must sent out a technician at $75 for a half-hour to fix their faulty equipment. We refused to do so and will be cancelling with this criminal company. ADT could care less about your security, it is all about the money!

This report was posted on Ripoff Report on 06/27/2019 09:09 PM and is a permanent record located here: https://www.ripoffreport.com/report/adt/boca-raton-florida-security-1481116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

system issues

AUTHOR: Jackie - (United States)

POSTED: Friday, June 28, 2019

Hello- We are sorry to hear of the system issues. We are happy to help. Please provide us with your phone number, address and post at alwaysthere@adt.com. -Jackie

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