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Report: #1509288

Complaint Review: AliExpress - Hangzhou Yu Hang District

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  • Reported By: kruzrken — United States
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  • AliExpress 969 West Wen Yi Road Hangzhou , Yu Hang District China

AliExpress Alibaba Co., Ltd: Sells Defective Merchandise, Refuses to Give Refund Hangzhou Yu Hang District

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I purchased a rechargeable roatary callous remover from an AliExpress vendor who identifies as Shop #4988300.

After fully charging the unit, I tried using it to remove callouses on my feet. However, if you apply even the slightest pressure, the motor stops (worthless product). I asked for a refund and the store replied that I needed to use a softer touch. I told them that a softer touch would not remove callouses because then there was not enough friction to remove callouses!

The dispuite was escalated to AliExpress. They told me that they had found in favor of the Seller and would not authorize a refund. Their rationale was that I did not follow the Sellers recommendation of only touching the skin lightly. What a joke!

I have had other simiular bad expreiences with AliExpress. They protect the Sellers in China 99% of the time. You have been warned- Buyer beware!

This report was posted on Ripoff Report on 06/22/2021 12:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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