Ripoff Report Needs Your Help!
Report: #1488994

Complaint Review: Amazon Prime -

  • Submitted:
  • Updated:
  • Reported By: I Hate Amazon Customer Service — Spanish Fork United States
  • Author Not Confirmed What's this?
  • Why?
  • Amazon Prime United States

Amazon Prime Locked out of Amazon Prime for over 5 weeks

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am still locked out of my Amazon Prime after over five weeks! I have been given access for about an hour 3 or 4 times. Then just like magic, it locks again. I can't verify my account, because they have deleted orders. They canceled my kid's birthday presents.

They have deleted the orders that I have received. The security questions ask what were the last three orders that I received. When I provide the answers they tell me that I am wrong. Hmm, I have the orders at my house and they are no longer in my order list.

  I contacted the Better Business Bureau and I got in for an hour. Amazon said that they had resolved the problem. They fixed it for an hour and then locked the account again.   I have asked for an escalation, but they claim that they can't escalate the situation. Be very wary of Amazon!  

Do you store your photos at Amazon? You can't retrieve them if you are locked out.   Do you order gifts from there? If they choose to lock you out, your gifts just won't arrive as promised.   If you want to return an item, they strip the record of the order.  

Did I pay to watch Amazon Prime movies? Yep, that and all of the other services.   I already created a new email account, because they insisted that it would fix the problem. Fail. Now, they think I should start a new one this week.  

Amazon has wasted about 40 hours of my life. Amazon is no longer a good deal. Amazon failed with customer service and providing the services that I paid for.

This report was posted on Ripoff Report on 12/12/2019 07:18 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now