Report: #1491714

Complaint Review: Ashley Furniture - Columbia maryland

  • Submitted:
  • Updated:
  • Reported By: Ann — Halethorpe MD United States
  • Ashley Furniture 600 Dobbin Road Columbia, maryland United States

Ashley Furniture Ashley Home Store They don't deliver all of the parts of the furniture Columbia maryland

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Warning...don't ever go to Ashley Homestores in Columbia, MD.  I spent over $3,000.00 in their store and my boyfriend spent around $5,000.00 as well all in the same day.  I ordered a bedroom set.  8 weeks later my furniture came.  One of the pieces was a dresser with a mirror.  When they finished assembling everything, they realized that there were no brackets for the mirror. 

The delivery people said they would have to order them from the distributor.  Mind you, this was October 3, 2019.  Here it is February 14, 2020 and I still have any brackets and a mirror that is warped because it hasn't been hung.  I called and called, I kept getting the run around from the manager and I have tried to talk to the store manager, twice, and he will not return my calls. 

I told the manager that I want a new mirror when they bring the brackets; if they ever get here.  This store is the worst on the plant.  Save your money and go to Value City Furniture.  I will be reporting them to corporate and the Better Business Bureau.  Horrible store and staff!!!!!!!!!!!!!!

This report was posted on Ripoff Report on 02/14/2020 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/ashley-furniture/columbia-maryland-home-store-1491714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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