Complaint Review: Ashley furniture - Palmdale California
- Ashley furniture 39626 10th st w Palmdale , California United States
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- Category: Furniture store
Ashley furniture Ashley Homestore Buy elsewhere!!! Palmdale California
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I spent over $1,800 on a mattress, box spring, and frame on 12/20/21 and got subpar merchandise that broke after only 3 days! In person, their technicians would tell me it was a manufacturer’s defect but customer service would tell me otherwise and say nothing could be done (no repairs/replacements). Their salespeople are pushy and dishonest. I was told I couldn’t just purchase one item (mattress), that all three HAD to be purchased as a package or it’d void the warranty...why then was the broken furniture not covered under the warranty after only 3 days of delivery??? For months, I called and all I got was "we’ll call you.” Luckily, I found Facebook group "AF Home Store Complaints Issues Advocacy And Resources LLC" and got help. Ashley is actually communicating with me now and a resolution is currently in the works. *fingers crossed* Maybe I should have been thankful I got all this at a bargain...almost half off per the salesperson...what a great deal for crappy furniture!!!
This report was posted on Ripoff Report on 03/27/2022 12:09 AM and is a permanent record located here: https://www.ripoffreport.com/report/ashley-furniture/palmdale-california-homestore-1517199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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