Complaint Review: Bank of America - tn
- Bank of America tn United States
Bank of America Tennessee Refused to stop fraudulant pending payment tn
*Consumer Comment: Go Away
*Author of original report: Sticks and stones clown
*Consumer Comment: Public Site
*Consumer Comment: Very Typical Low IQ Response!
*Author of original report: Unless you work for bank of america take a hike
*Consumer Comment: The CC Company is Correct
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I tried to cancel an overpriced membership at Lifetime fitness in person, but they told me that they didn't have anyone that could do that at the time even though it was 8 in the morning. I sent a certified letter to cancel the account, but just got a notice of the gym trying to charge me again.
I called Bank of America via the website number and got a Patrick in Tennessee. He was very rude, over talked me, and just kept reading from a script every time I asked him a question. I told him to get me a supervisor which he did.
Her name was Brianne, but just like Patrick, she refused to give me an operator number or anyway to identify them other than their first names. Makes it hard to make someone accountable when all you have is a first name huh?
Brianne proceeded to tell me that they WOULD NOT stop the payment and would only dispute it after it went through!!!!! What is the purpose of getting notified about a fraudulant pending payment if your bank won't stop it from going through!
I even suggested just canceling the credit card all together which they refused to do as well. For such a huge bank they're the worst I've ever done business with! Don't expect any help stopping any payments that shouldn't go through because they WILL NOT help you.
This report was posted on Ripoff Report on 05/01/2019 10:51 AM and is a permanent record located here: https://www.ripoffreport.com/report/bank-america/tn-tennessee-refused-stop-1478055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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