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Report: #1500246

Complaint Review: Dollar Rent a Car - Denver CO

  • Submitted:
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  • Reported By: Jason — Seattle United States
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  • Dollar Rent a Car 24890 E 78th Ave Denver, CO United States

Dollar Rent a Car Unauthorized Credit Card Charges Denver CO

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I recently picked up a rental car at Dollar Rent a Car at the Denver airport.  The rental reservation had been reserved through Travelocity.  The billing had been prepaid by my employer 100% which included $50 for Collision Damage Plan (see attachment).  Total billing to my employer was $270.20.  When I picked up the car the agent required a $200 deposit and so I provided my credit card.  I just learned Dollar charged that card $247.57 for who knows what and NEVER refunded.  I have tried discussing these charges with both Travelocity & Dollar and have had NO success.

 This kind of fraud is NOT acceptable.  I will be disputing these charges with my bank, reporting to the Denver Attorney Generals office, reporting to the Better Business Bureau, Yelp and anywhere else. 

Hopefully others will be aware of how Dollar operates with their customers! 

 

This report was posted on Ripoff Report on 09/25/2020 09:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/dollar-rent-car/denver-cr-unuthorized-credit-1500246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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