Complaint Review: Duke Energy - Charlotte North Carolina
- Duke Energy Charlotte , North Carolina United States
- Phone:
- Web: Www.Duke-energy.com
- Category: Electric Power Utility
Duke Energy This company communicated difficulties with their power grid during cold weather, via email and text. This suggested weaknesses within this capability, and following this event, Duke energy charged their customers anywhere from 30% to 50% over their stated costs. They never communicated this within their emails- only that customers should be considerate of their energy consumption. There was no warning that billing would not only rise, but exponentially. Charlotte North Carolina
This company communicated difficulties with their power grid during cold weather, via email and text. This suggested weaknesses within their capability, and following this event, Duke energy charged their customers anywhere from 30% to 50% over their stated costs. They never communicated this within their emails- only that customers should be considerate of their energy consumption. There was no warning that billing would not only rise, but rise exponentially.
This report was posted on Ripoff Report on 12/30/2022 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/duke-energy/charlotte-north-carolina-grid-1523593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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