Duke Energy, Duke, Duke Electric Duke Energy Electric Utility Fraud Deception Theft Dishonesty Lie Plainfield Indiana Indiana

Extremely dishonest utility company.  Duke Energy of Indiana has been overcharging me for almost 4 years due to an "issue" with their electric meter.  I have made repeated calls and sent letters to Duke during this time to inform them my electric usage was far lower than they were billing me but they did nothing.  I finally filed a complaint with the IURC.  Duke denied I ever contacted them to the IURC.  Fortunately my last three letters were mailed certified mail so I could prove Duke was lying.  IURC got Duke to send out a technician. He replaced my meter and removed the Duke box to cycle electric on and off during peak usage. My bills seem normal now but they only credited me for one month of over charge. 

Duke says it is their "policy" to only issues refunds for the last billing cycle. This overcharging all started when Duke installed a box to cycle usage during peak periods.  The technician said the  electronic meters and that box don't play nice together.  Don't agree to let them install the box if you have an electronic meter.  Duke is horrible.