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Report: #1510330

Complaint Review: Empire Today, LLC - Odenton Maryland

  • Submitted:
  • Updated:
  • Reported By: Elle — Baltimore United States
  • Author Confirmed What's this?
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  • Empire Today, LLC 1879 Lamonte Ave. Suite B Odenton , Maryland United States

Empire Today, LLC Poor customer service and poor quality of work Odenton Maryland

*UPDATE Employee: Note from Empire Today

Show customers why they should trust your business over your competitors...

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We ordered flooring for our upstairs and kitchen.

The upstairs and steps were done.  The detail was poorly done.  And, they did not put furniture back nor clean up after themselves.

The kitchen was cancelled the morning of the sceduled installation after we had been waiting for them and was resceduled.  The second date was again cancelled by them after waiting.  

We then cancelled  and now have been waitng for almost a month to get our down payment refudnded and every week we have called they have said that is it in the mail.

Do not do business with this comany.

This report was posted on Ripoff Report on 07/24/2021 01:44 PM and is a permanent record located here: https://www.ripoffreport.com/report/empire-today-llc/odenton-maryland-poor-service-1510330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Note from Empire Today

AUTHOR: CustomerSupport - (United States)

POSTED: Monday, July 26, 2021

Dear Elle, this is not the experience that we wish for our customers, and sincerely regret to hear about your experience. We've located your order and will be in touch with you shortly to start working on a resolution. 

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