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Report: #1502047

Complaint Review: Frontier Communications - Norwalk 401 Merritt Road

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  • Reported By: Alex — Dallas Texas United States
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  • Frontier Communications 401 Merritt Road Norwalk, 401 Merritt Road United States

Frontier Communications Frontier Frontier Business Communications Frontier Communications,, Frontier Comm, Frontier Corp. Frontier Communications Corp, Frontier Communications (FTR) Frontier Communications Corporation Frontier Communications complete ripoff | Does not provide service | Fake billing| don't pay them any money Norwalk 401 Merritt Road

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What ever you, do not pay Frontier communications any money. This is the biggest scame in the history of phone and internet service. They litterally bill you for services never provided. They have fake a*s billing and complete bullsh*t service.   I hired an attorney to sue Frontier and their collections agency. Frontier is bankrupcty and the are immuned to civil prosectution. The Attornety General in Washington has sued Frontier and they have been ordered to pay by a court more than 1 million dollars in bogus charges.   Our law firm recently sent this to Frontier and their bogus comlection agency FCS ( Copied directly from the letter sent to Frontier and their representatives: 

Sandra - following up on our call, I'm writing to request that FCS immediately cease its collection efforts with respect to the referenced account. My client has already paid $4,121.82 to Frontier for services from September 2019 to February 2020, which was in excess of $1812.30 of what my client agreed to pay through the promotion Frontier advertised. Even though my client notified Frontier of the overbilling issue, Frontier kept sending bills without correcting the overbilling issue. As a result, my client cancelled services in April 2020. Upon cancellation, Frontier kept billing my client for services and is now attempting to charge a "cancellation fee" in excess of $2000.

When my client refused to pay these disputed amounts, Frontier unlawfully turned it over to FCS for collection.    Attached are the dispute and cancellation notices my client sent to Frontier, all of which were ignored.    In attempting to collect this alleged debt, Frontier violated various provisions of the Texas Debt Collection Act and the Fair Credit Reporting Act. If necessary and at that appropriate time, I will set forth these violations in detail. For now, suffice it to say these violations have damaged (and will continue to damage) my client's credit. On a related note, this email serves as formal notice of a dispute regarding the accuracy of information provided by FCS to any credit reporting agency, thus triggering important statutory deadlines. See, e.g., Tex. Fin. Code § 392.202, 15 U.S.C.A. § 1681s-2. 

Frontier's actions are inexcusable, and its attempt to collect overcharges from my client while damaging its credit will not be tolerated. For these and other reasons, my client demands that you immediately cease all collection efforts. My client demands further that you contact any credit reporting agencies and request that they remove any reported debt allegedly owed to Frontier. If you refuse, we intend to pursue all available legal remedies and will seek to recover all damages, attorney’s fees, and costs incurred as a result of Frontier's actions.  Please direct all further communications to me.   

Mr. McShan

This report was posted on Ripoff Report on 11/18/2020 01:03 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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