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Ripoff Report | Geico Insurance Review - Dallas, TX - Geico insurance
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Report: #1476181

Complaint Review: Geico Insurance - Dallas TX

  • Submitted:
  • Updated:
  • Reported By: MJ — Spring Tx United States
  • Author Confirmed What's this?
  • Why?
  • Geico Insurance 14643 N. Dallas Parkway, Suite 450 Dallas, TX United States

Geico Insurance Hiscox Insurance Put me in a incorrect general liability policy and will not refund my money. Dallas TX

*Author of original report: HISCOX stepped up to the plate and corrected the mistakes.

*Consumer Comment: Did You Incur a Loss?

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I contact Geico to sign up for General Liability Insurance for pressure washing. They signed me up through a partner company called Hiscox. Geico had signed me up for the wrong policy that covers inside work and not exterior work.

I ask for a refund of the 6 months I was paying becuase I was not covered and they made the mistake. I called both companies and they just blame each other and give me the apology tour.

This report was posted on Ripoff Report on 03/29/2019 12:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/geico-insurance/dallas-tx-hiscox-incorrect-1476181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
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#2 Author of original report

HISCOX stepped up to the plate and corrected the mistakes.

AUTHOR: Maurice - (United States)

POSTED: Friday, March 29, 2019

This case is resolve and can be deleted.

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#1 Consumer Comment

Did You Incur a Loss?

AUTHOR: Jim - (United States)

POSTED: Friday, March 29, 2019

Your entire narrative would be relevant if you incurred what would be considered an insurable loss, and the insurance company provided you the wrong policy - meaning you were uninsured for any loss you incurred.  However, if you had the wrong policy, and you didn't incur a loss, then why would you require a refund?  I mean if the policy was recorded correctly, and you didn't incur a loss - then you're still in the same place as you are right now.

Now if you did incur a loss,  and the insurance company put the policy in the wrong place, then I can see the ripoff.  However, you don't indicate here whether you incurred a loss.

Yes, I get that everyone is pointing the finger at everyone else and no one is taking responsibility for the error.  That sort of garbage needs to be sorted out.  However, once it is sorted out, then you're fine.  If you haven't incurred a loss, then you haven't been ripped off - you are simply dealing with at least one party that doesn't know what they're doing.

BTW - I suspect the problem is whoever the broker is - not the actual insurance company. Best of luck to you.

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