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Report: #1486642

Complaint Review: Gerber Collision - Tucson Arizona

  • Submitted:
  • Updated:
  • Reported By: Doug Lampert — TUCSON Arizona United States
  • Gerber Collision 4670S Palo Verde Rd Tucson, Arizona United States

Gerber Collision During Body Repair and Painting; techs unplugged AC Compressor and destroyed unit Tucson Arizona

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10.21

Good morning! I was in an automobile accident 07/13 , 2012 Kia Sportage. Insurance Agent, suggested Gerber Collision (Big Mistake), 4670 S. Palo Verde Rd. , Tucson, Az.  Body damage and mechanical damage; primarily front driver's side. The vehicle was driveable with a functional air conditioner (no issues). Approx. one week later, Kia was picked up and without issues. The following day, AC stops operating. My wife, Randy Immediately calls Tim at Gerbers. Tim States " an Electrical Issue" to return Kia and Issue be corrected. In body shop, Tim stated that tech disconnected Disconnected compressor. Upon realizing that major compressor issues with AC Compressor exists, excuses from Store Manager, comes about: 1. AC unit not damaged in auto accident 2. Compressor internally exploded 3. Ins. Co , not paying for damaged compressor! 4. Jason E. /Gerber Collision/ Store Manager was the sole organization that physically Unplugged the AC Compressor and has left it unplugged. 5. Gerber Collision had Royal Kia in Tucson, Diagnose AC. Diagnostic states " Compressor exploded internally! 6. Gerber Collision was the only organization. other than Kia to check AC. How could the AC Compressor have exploded internally ? The Gerber techs Unplugged the AC Unit and being in a hurry; forgot to replug and make the electrical connection; causing the compressor to internally explode!!  More excuses from Gerber Collision not to fix Compressor than Obama!!

This report was posted on Ripoff Report on 10/21/2019 06:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/gerber-collision/tucson-az-during-body-repair-1486642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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