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Report: #1488375

Complaint Review: Groupon -

  • Submitted:
  • Updated:
  • Reported By: physicalmeddoc — ROLLING HILLS ESTATES California United States

Groupon Groupon Travel Services Misrepresented a hotel property, when we arrived, was half torn down, no amenities, dirt everywhere, customer service just blew me off 4 times

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Totally misrepresented a hotel "Deal" when we got there, the hotel was half demolished, none of the amenities available, construction equipment roaring, no pool, no restaurant, no jacuzzi, even reception was torn down, had to go to convention center to check in. 

Groupon refused to help, four separate transcripts customer service blew off my complaints, so much dust kicked off my asthma, heartless, breached contract, refused to help find alternate.  Essentially, told me "Sleep in your car, we'll try to get back to you in 48 hours or less. 

Never trust Groupon for travel, they lie, abandon you if there's a problem, neglectful.

This report was posted on Ripoff Report on 11/28/2019 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/report/groupon/travel-services-hotel-arrived-1488375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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