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Report: #1467860

Complaint Review: 469 Maids - Dallas TX

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  • Reported By: Cesty — GARLAND TX United States
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  • 469 Maids Dallas, TX United States

469 Maids 469Maids, First Coast Maids Groupon Scam! Horrible Customer Service Dallas TX

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SCAM! -  I used the Groupon and I should've known when it said "$33 for $75 worth of services" that it was not going to go well.  They consider $75 one hour of service, and you have to book online and schedule at least two more hours in order to redeem your Groupon - I would NEVER pay $75 for one hour of cleaning!  There is also the hidden $9.72 "gas" fee - Groupon gave me this back in "Groupon bucks" after I called TWICE to complain.  
I bought 2 EXTRA hours, because there is no way that anyone can do a good job on just the bathrooms and kitchen in 2 hours.  They never sent me a confirmation as to how many hours I bought, just a date and time.  


When the VERY PREGNANT young woman arrived, she asked for my list of things to do and said I had TWO hours to use as I liked.  I told her that I had paid for 2 EXTRA hours in addition to my Groupon hour, she said she was only scheduled for 2.


When I contacted the company the man that contacted me was incredibly condescending - inferring that I had made the mistake.  I explained that I had not made a mistake, that I had purchased two extra hours.  He stated that it was the first mistake that the computer had EVER made in 13 years - AGAIN, inferring that I was an idiot.  I work in IT, believe me, computer glitches happen!


He then went on to infer in several other ways that I was an idiot, then proceeded to ask me if I wanted to extend, AND PAY for another hour.  I told him that I wouldn't give this company one more dime and I am happier to do the work that she wouldn't  have time for myself before I would EVER patronize this company again.  


The best part is they have scriptures on their website and in their emails signature - they couldn't be FURTHER from Christian.

This report was posted on Ripoff Report on 11/21/2018 09:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/469-maids/dallas-tx/469-maids-469maids-first-coast-maids-groupon-scam-horrible-customer-service-dallas-tx-1467860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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