Complaint Review: Hewlett Packard -
Hewlett Packard HP, illegal firmware Ink Monitor dictator, denies choice, freewill and automatically denies service to dissident non-conforming consumers.
Hewlett Packard HP, illegal firmware Ink Monitor dictator, denies choice, freewill and service to dissident non-conforming consumers. I bought a new HP Desk-jet 2512 from Walmart used it once and a week later the ink monitor informed me I was out of black ink. I bought a set of new generic chipped cartridges online inserted them and printed one document.
The next time I tried to use it the ink monitor informed me that the cartridges were counterfeit and locked me out. I print two documents and it was garbage. I thought HP got in trouble and entered into an agreement with the government stipulating they wouldn't use firmware designed to falsify ink level to force consumers to buy more of only their over priced ink and punishes us if we don't by putting itself out of service.
There was a time when H.P. made the best most reliable printer. That changed when they retired the old school executives who built the company on good service and reliable competitively priced products and brought in the smart pants college boys with their snooty, entitled, no character having, profit sharing software engineers to increase production, profits and piss off patrons.
I dug into my pile of old printers and found one that utilized non-chipped DIY refillable cartridges. It is not great but it works and I hate HP to Pieces. ... your description ... United States
This report was posted on Ripoff Report on 08/01/2019 07:08 PM and is a permanent record located here: https://www.ripoffreport.com/report/hewlett-packard/hp-illegal-firmware-ink-i-1482852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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