Complaint Review: Homevalue.us.org - California
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- Author Confirmed
- Homevalue.us.org California USA
- Phone: 1 (866) 605-0312
- Web: Homevalue.us.org
- Category: Real Estate Services
Homevalue.us.org Advertised a $1 charge for services but charge $14.95 by deceptive agreement. California
*Author of original report: Money Returned
*UPDATE Employee: Karmen Jones
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Usually check Zillow to get approximate home value. Found this site online. Ad states you will receive a report indicating current home value for a $1.00 fee. Hidden in the various steps to get this service is a $14.95 charge and some type of agreement to let them charge you monthly for their services.
The biggest issue is you get an email stating your property report could not be located! I have been at this address for 25 years. Zillow has no problem. Go to Google Earth and their it is. So no matter what you pay, you get zero.
Emails get an automatic response. Called customer service and had the account closed. You do not get your $14.95 back, however. The customer service rep is quick to point out that you agreed to all charges. Stay away from these guys. It is a waste of time and money.
This report was posted on Ripoff Report on 10/08/2013 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/report/homevaluedotusorg/california-advertised-charge-1090337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Money Returned
AUTHOR: Carman - ()
SUBMITTED: Thursday, October 10, 2013
After filing Ripoff Report, received rebuttal and today my account was credited the $14.95. Thank you, Ripoff Report for being there. I would not use the company mentioned in the report again but do appreciate getting my money back. Simply wanted to set the record straight. Thanks, again.
#1 UPDATE Employee
Karmen Jones
AUTHOR: KarmenJones - ()
SUBMITTED: Wednesday, October 09, 2013
Hello Carman,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@HomeValue.us.org if you would like to obtain a refund for the charges you have incurred.
Best Regards,
Karmen J.
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