Complaint Review: HP Instant Ink -
- HP Instant Ink United States
- Category: HP Instant Ink
HP Instant Ink Rip Off
Just cancelled my HP Instant Ink subscription about a month ago. My printer will no longer print. Apparently the instant ink cartridges are different from the ones bought instore. This was never told to me. I can't find this "little" detail anywhere on the websites I searched. I just put brand new instant ink cartridges in that I paid for many times over since I print so little and have been paying monthly. Called HP Instant Ink support and waited for 20 minutes.
Finally someone answered and said yes the ones mailed have a chip in them. I told him it is not right. I paid for these and should get the use of them or a refund, he transferred me and I waited again. This time for 10 minutes. I was told by the next representative that I paid for the pages printed not the ink. I said, " No you did not supply my paper .
You supplied the ink I paid for. I did not use the ink and I was never told about this chip or that if I cancelled my subscription I would not be able to use what I paid for." She said sorry someone should have told you. I said OK I will post this issue everywhere I can.
This report was posted on Ripoff Report on 10/14/2020 11:45 AM and is a permanent record located here: https://www.ripoffreport.com/report/hp-instant-ink/rip-1500884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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