Iuniverse Credited me with a premiere publishing package, but refused to honor the deal Bloomington Indiana

I was given a special offer from Iuniverse in 2020 for a premiere publishing package. The representative was very eager for me to submit my project, something I know now that was to just get me to purchase copies of my book. I continued to work on my book of poetry of next two years. When I reached out to find out what to do next in the process I was told that I never signed a contract within 90 days of getting the receipt that showed the $1700 publishing package was taken care of.

Further, that even though it was not my fault that iuniverse never sent the contract or told me I needed to v sign anything, I found out today I would have to start over, and send them $1700 if I wanted to move forward. I know self publishing places like this are a scam even before I started with this company. I just didn't know they would not honor their commitments. Thankfully this has led me to do more research and find a much more reputable company than Iuniverse with which to do business.