Report: #1488692

Complaint Review: JustAnswer.com - Lake Elsinore California

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Submitted: Fri, December 06, 2019
Updated: Fri, December 06, 2019
Reported By: Steve — Twentynine Palms United States

Author Confirmed

Why?

JustAnswer.com 33019 Seville St. Lake Elsinore, California United States

Phone: 800-509-5721
Web: https://www.justanswer.com/
Category: Auto Mechanics, Scam

JustAnswer.com I Paid $5 for a one-time answer about car mechanical issues. Unauthorized charges of $34 started coming within a month. Lake Elsinore California

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No monthly enrollment was chosen or Authorized. Login to the website and the "Instructions" to cancel the membership are FALSE...No such workflow exists.

Tried Chat session and they leave you without trying to resolve the problem. Waited 10 minutes and nobody ever answered my questions....The chat agent just Stopped Responding.

Called the 800 number and got a Beligerent answer that they Refuse to refund the money. They also NEVER offerred to cancel the Fake "Membership"!

This report was posted on Ripoff Report on 12/06/2019 01:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/justanswerdotcom/lake-elsinore-california-i-1488692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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