Keller Williams KW Concern Regarding Unpleasant Experience Manhattan NY

Dear [Recipient's Name or "Keller Williams NYC Team"], I am writing to formally report a concerning experience I had at the Keller Williams office on the 9th floor of 360 Madison Ave Manhattan NY. During my visit, an elder maybe European woman with blonde hair, wearing a blue office jacket, was handling boxes and exhibited unprofessional behavior, including giving unwelcoming attitudes to visitors. This created an unpleasant environment, and I hope this matter can be addressed to ensure a more respectful atmosphere for all guests. I have also submitted a contact message regarding this incident and trust it will be reviewed appropriately. I have changed my mind completely about doing possible recurring business with this company potentially entirely. Please forward this concern to the appropriate management team or affiliated parties. This is all the information I can provide at this time, and I request that it be processed as-is. Kindly confirm receipt and any steps taken to address this issue. Thank you for your attention to this matter.